Archive for category Customer Feedback
Barrett’s Technology Solutions has a Happy Easter
Posted by Acoustics First in Absorption, Customer Feedback, Diffusion, Home Theater, Media Room, Product Applications, Theater, Uncategorized on April 20, 2014
Sometimes at Acoustics First we get a call from someone who is so knowledgeable that we can’t help but be tickled that they called us to help them. We received one such phone call from Pete Heskin at Barrett’s Technology Solutions in Naperville, IL.
Pete and his team were putting together an acoustic treatment for a listening room at their facility and wanted the room’s acoustics to really showcase their lineup of high-end audiophile speakers. No joke here – these guys have over 50 years of experience in the audio industry – and they keep on the bleeding edge of audio and video. This treatment is serious acoustic business – and these are some of the most discriminating ears in audio.
Happy Easter guys!
Happy Easter Guys!
In keeping with their high-standards and cutting edge approach, they were looking for an acoustic treatment that is as visually stunning as it is capable of treating a room containing some of the world’s greatest sound sources. As you can see, the results are simple and elegant.
The room contains an array of Sonora® panels, Silent Pictures® and clusters of ArtDiffusor® Model D‘s to make this space sound as good as it looks. (While all of their gear makes the gear junkies at Acoustics First drool…)
So, if you find yourself near Chicago, or on a “Wayne’s World” pilgrimage, stop into Barrett’s – and if you fancy yourself an audiophile – put your money where your ears are, and hear how discriminating ears listen to music…
… No Stairway to Heaven.
Big Room… Big Boom.
Posted by Acoustics First in Absorption, Art Galleries, Auditorium, Customer Feedback, Gymnasium, Multipurpose Rooms, Music Rehearsal Spaces, Products, School & Educational Facilities, Teaching Rooms on August 22, 2013
When Pippin Barnett contacted Acoustics First about an acoustical issue he was having with a new multipurpose space that was constructed for the Sabot School, he was in desperate need of a solution. This space was needed for functions, activities, art displays, music classes, plays, and more, but was almost completely unusable due to the acoustics.
The large space was well conceived; large open floor plan, hydraulic door to open the space to the courtyard, bathrooms, storage and lots of display space for the student’s artwork and creations. The building was also efficiently constructed using SIPS (Structural Insulated Panel Systems), which created a grand open space with no support pillars. 
This space was ready to be used, but there was a problem – whenever they tried using the space, you couldn’t understand what anyone was saying. To say that the acoustics were “not optimal” is like saying that the destruction of the entire universe would be “inconvenient” – an incredible understatement.
Upon arrival, we took some physical measurements of the space to calculate the surface area and volume of the room, as well as got some acoustic measurements.
Click here for a balloon pop before acoustic treatment.
Whoa… Big Boom! What you are hearing is a 3+ second RT60 time; That’s more than 3 seconds of time that the sound lingers in your space at a level audible enough to interfere with other sounds.
Which is “Inconvenient,” and “Not Optimal.”
So with some magic calculations performed by Joe Horner over at the quietest office in Acoustics First,(no really – he likes it really quiet,) a solution was developed to create a space that sounded as good as it looked.
Joe prescribed 100 2’x4′ Cloudscape ceiling baffles as well as 157 sq ft of 1″ thick Sonora Wall panels to cover the solid hydraulic door – and we listen to Joe (he’s done this a lot!)
So, a short while later, the Baffles and Panels are installed and we receive an e-mail from Pippin…
“I’d say you were right on the money!”
Click here for a balloon pop after acoustic treatment.
RT60 from 3+ seconds down to right about 1 second. I’d say that’s right on the money too, Pippin!
The Sabot School regained the use of its space and everyone lived happily ever after.
I love happy endings.
Acoustics First Corporation Review – Acoustical Materials in Richmond, VA – BBB Business Review – BBB serving Central Virginia
Posted by Acoustics First in Company Information, Customer Feedback on December 18, 2012
Acoustics First BBB Accredited Business
Click the link below to see our Better Business Bureau accreditation.
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Acoustics First Corporation supplies acoustical panels and soundproofing materials to control sound and eliminate noise in commercial, residential, government, and institutional applications worldwide. Products include the patented Art Diffusor®, sound absorbers, noise barriers, acoustical fabrics and accessories. Acoustics First® products are sold for O.E.M applications, direct, and through dealers. For more information on acoustical materials and their application, please visit www.AcousticsFirst.com or call Toll Free 1-888-765-2900 (US & Canada).
Outstanding Support and Service
Posted by Acoustics First in Customer Feedback on June 21, 2012
We recently purchased some cutting wedges for our studios. Not only did I immediately get a human voice when I called the 1-888 number on your site, I also got immediately transferred to someone with the knowledge to answer my questions.
We got an outstanding product, outstanding customer service during our purchase and superb customer support after the sale.
So many times in our day, we take time out to contact and complain to someone because we believe they are doing it wrong. I wanted to take time out today to let you know you guys are doing it right. Thank you for that.
Regards,
Townsquare Media
Director of Engineering and I.T.
For more information on acoustical materials and their uses, go to www.AcousticsFirst.com
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