Posts Tagged conference calls
The current crisis has forced a large portion of the workforce to operate out of their homes. Daily Zoom and Skype meetings have become a ubiquitous part of our lives. For many of us, this shift is only temporary. However, some companies are seeing the benefits of working at home, and are making plans to move employees to permanent remote positions.
I’m sure all of you have been on a conference call in which a team member’s audio is difficult to understand. This could be caused by a microphone or connection issue, but a large number of intelligibility problems are rooted in a room’s acoustics. Let’s take a look at some common acoustic issues in home offices and how they relate to conference call clarity.
Background Noise – Obviously, it’s difficult to understand speech when there is a lot of background noise. It is vital that you isolate yourself from extraneous sound sources as best you can. Some sources (TV, HVAC) are easier to control than others (traffic noise, pets, children etc.). Make sure your office is “closed off” from intruding noise. Remember, sound is a little like water; it will “pour in” through any openings, such as gaps around doors. If possible, install full perimeter seals and door sweeps to improve sound isolation in your office. If you have sound transmitting through a wall, ceiling or floor, you can consider adding a layer of mass loaded vinyl to the assembly in order to help block unwanted air-borne noise. You can then cover the mass loaded vinyl with SoundChannels® like in this blog.
Reverberation – In simple terms, reverberation is the sound energy that remains in a listening environment as a result of lingering reflections. The reverberation time (RT or RT60) quantifies how quickly an impulse sound decays in a space. Reverberation time is dependent upon the volume and surface materials of a given room. Large spaces with hard materials (tile, drywall etc.) have longer reverberation times, while small rooms furnished with “softer” materials (carpet, drapes etc.) sound more much more “dead”. Speaker phone conversations require a very short reverb time, for optimal clarity, somewhere in the .5s range (half of a second). You can reduce reverberation in your home office with the addition of “fluffy” or irregular furnishings, acoustic panels, rugs, curtains and plants.
Flutter Echoes – Flutter echo, which can be heard as an annoying “ringing sound”, is caused by parallel reflective surfaces. In certain critical listing environments, sound diffusers are used to alleviate flutter echo. Flutter echoes can greatly degrade conference call clarity. This phenomenon can occur between two walls or floor-to-ceiling. To control flutter echoes in your office, you should break up any parallel surfaces with furnishings and/or sound absorptive treatment.
Reach out to Acoustics First® for a treatment recommendation for your home office!